At Unique_Collection, customer satisfaction is our top priority. If you’re not 100% happy with your purchase, we’re here to help.
Returns
Eligibility: You may return items within 7 days of delivery.
Conditions: Items must be unused, unworn, and in original packaging with all tags attached.
Non-Returnable Items: Personalized, final sale, or clearance items cannot be returned unless defective.
Process
Contact us at [Your Email or Support Link] with your order number and reason for return.
Our team will review and respond with the return instructions.
Ship the item back using a trackable method. Return shipping costs are the buyer’s responsibility.
Refunds
Once we receive and inspect the return, we’ll process your refund within 5–7 business days.
Refunds will be issued to the original payment method only.
Shipping fees are non-refundable.
Exchange Policy
We currently do not offer direct exchanges. If you want a different size or style, please return the item and place a new order.
Let me know if you want this localized for a specific country, or if your policy needs to include return shipping labels, COD orders, etc.